At MyEyes Optometry, we are committed to providing you with the finest quality in eyewear and sunwear. If you ever find that your glasses aren’t fitting quite right, or that they need to be repaired, please do not hesitate to contact our office.

If your frame is beyond repair, our optical team members will help you find a new frame that you love. We request that you schedule an appointment for all interactions, including repairs, adjustments, and placing glasses orders.

MyEyes “WOW” Warranty

Have you purchased a complete pair of glasses from us within the past year? If so, your glasses are covered under our WOW Warranty. Here are the details:

  • Most complete pairs of prescription glasses or sunglasses which are purchased from our office are automatically covered under a 1-year warranty.
  • We will replace or repair any damage or breakage within the year for a co-pay of $89. If replacing only frame or only lenses, the co-pay is $59.
  • Patients can submit up to two claims within the year for a warranty replacement.

*Exclusions and conditions may apply. Coverage and replacement co-pay may vary based on manufacturing lab, for example glasses manufactured by NC Medicaid lab not eligible. If you have any questions, please call our office and we’ll be glad to help you with any questions you may have about your warranty coverage!